Uskin Company Co., Ltd. (“the Company”) complies with the Personal Information Protection Act and all relevant laws to protect the rights and freedoms of data subjects. We process personal information lawfully and manage it safely. In accordance with Article 30 of the Personal Information Protection Act, we hereby disclose the following Privacy Policy to explain our procedures and standards for handling personal information and to ensure that any related inquiries or concerns are resolved promptly and efficiently.
This Privacy Policy is posted on uskinlab.com and applies to the Company’s handling of personal information in relation to the products and services provided.
The purpose of this website is to provide information about the Company’s products, services, and media updates.
uskinlab.com (“the Website”) is owned and operated by the Company.
(1) Customer Personal Information
The Company may use collected personal information for the following purposes:
- Fulfilling customer requests (processing orders, generating consumer leads, sending marketing or promotional materials such as emails or other information)
- Responding to feedback, inquiries, or complaints submitted through customer service channels
- Analyzing user experience to improve and optimize the Website
- Contacting customers when necessary for product or service processing and delivery
- Storing and using customer information in company databases for marketing or other relevant purposes
- Linking offline-collected data with personal data collected on the Website
- Complying with legal requirements
- Gathering aggregated and statistical data to support website design improvements and identify popular features
- Measuring website activity to optimize updates based on customer needs
- Using session log data and non-identifiable information to analyze user experience on the Website
- Analysis is performed only on aggregated, non-identifiable data and may involve authorized third-party processors acting on behalf of the Company.
- Such analysis aims to improve the Website and enhance user experience.
- Cookies (session and/or persistent) may be used to track user movement within the Website and across affiliated Company websites.
- Any information shared with authorized third-party processors will be used strictly for analysis and reporting purposes and will not be shared or sold for any other purpose.
(1) Items Collected
- Name, email, address, mobile phone, home phone, work phone
- Interests, inquiry or complaint details
- Information collected through cookies or similar technologies (e.g., pixel tags, Java code)
- IP address
(2) Methods of Collection
- Website services, events, and service usage
- Contact made through the Company’s call center
- Personal information provided through business partners or agents when customers sign consent forms for collection, use, or processing
Automated collection during service use
The Company retains and uses personal information only for the period necessary to achieve the purpose of collection. If a user withdraws consent or requests deletion, the information will be deleted immediately unless retention is required by applicable law.
Where required by law, the Company will store personal information in a separate database or location for the legally mandated retention periods:
Retained Records | Retention Period | Legal Basis |
|---|---|---|
Records related to contracts or subscription cancellations | 5 years | Act on Consumer Protection in Electronic Commerce |
Records related to payment and supply of goods | 5 years | Same as above |
Records of consumer complaints or dispute resolution | 3 years | Same as above |
Records on credit information collection/processing | 3 years | Credit Information Use and Protection Act |
Records related to labeling/advertising | 6 months | Act on Consumer Protection in Electronic Commerce |
Log data, IP tracking records, and communication data | 3 months / 12 months | Protection of Communications Secrets Act |
(2) Provision to Third Parties
- Authorized recipients: Third parties to whom the Company provides information
- Purpose of use: Providing customer-requested services
- Items: All personal information collected by the Company
(3) Retention Period for Third-Party Recipients
Personal information will be retained only for the duration necessary to provide the relevant service. If a customer withdraws consent, the information will be deleted immediately unless applicable law requires otherwise.
(4) Outsourcing of Personal Information Processing
The Company may outsource certain data-processing tasks to specialized external service providers.
Currently, the Company does not outsource any personal information processing.
If outsourcing occurs in the future, details will be disclosed through this Privacy Policy in accordance with applicable laws.
(1) Destruction Procedure
Personal information will be destroyed once the purpose of processing has been achieved, unless otherwise required by law.
(2) Destruction Method
- Printed materials: shredded or incinerated
Electronic files: deleted using technical methods that prevent recovery
Customers may request access, correction, deletion, suspension of processing, or withdrawal of consent regarding their personal information. Requests may be submitted in writing, by phone, or by email to the Personal Information Manager.
Identity verification (ID card, passport, driver’s license, etc.) is required for such requests.
The Company may refuse requests if:
- Access is prohibited or restricted by law
- Disclosure may cause significant harm to the life, safety, property, or rights of a third party
- Another law mandates retention of the information
Customers or their representatives may request access to their information through the methods described in Section 6. Access is limited to personal information processed by the Company; information collected by other companies on other websites cannot be accessed or changed through this process.
Customers may opt out of receiving marketing materials or from having their personal information used for marketing purposes.
Requests can be sent to: contact@uskinlab.com
- The Company uses cookies to provide personalized services.
- Cookies are small text files stored on the user’s device by the website server.
Purpose of Cookies:
- Tracking page navigation
- Optimizing website service usage
Cookie Management:
- Adjust cookie preferences in the browser’s “Internet Options > Privacy” menu
- View stored cookies through “Internet Options > General > Browsing History Settings > View Files”
Block all cookies by selecting “Block All Cookies” in the privacy settings
The Website may contain links to other websites. We recommend reviewing the privacy policies of all sites you visit, including linked sites. The Company is not responsible for the privacy practices or content of external websites.
The Company takes the protection of visitor information seriously. We maintain systems, policies, and procedures to safeguard data from loss, misuse, or alteration.
- SSL encryption is used when transmitting personal information.
- Access to personal data is restricted to authorized personnel and agents.
- Personal information is encrypted during storage and transmission.
- Anti-virus software is used and regularly updated.
- Employees with data access receive regular training.
Data centers and storage facilities are designated as restricted areas.
The Company and its agents do not knowingly collect personal information from children.
Parents who wish to access their child’s collected information may contact contact@uskinlab.com.
Customers may request dispute resolution or counseling from the following institutions:
- Personal Information Dispute Mediation Committee: 1833-6972
- Personal Information Infringement Reporting Center: 118
- Supreme Prosecutors’ Office: 1301
National Police Agency: 182
For questions or concerns regarding this Privacy Policy or the Website content, please contact:
contact@uskinlab.com
This Privacy Policy may be updated to reflect changes to the Website or Company policies. Updates will be posted on the Website before taking effect.
Effective date: November 20, 2025
